1. Information We Collect
At Apni Yatraa, we collect personal information that is necessary to facilitate your travel, package booking, and vehicle rental quotes. This includes:
- Personal Identifiers: Name, age, gender, and contact details (email and mobile/WhatsApp number).
- Travel Details: Travel dates, routes, pickup and drop locations, passenger details (number of adults and children), hotel preferences, and transport requests.
- Verification Records: Goverment ID copies (Aadhaar, Passport) which are strictly required for security checks and permit generation in specific routes (like Kedarnath, Rohtang Pass, or Border Areas).
2. How We Use Your Data
We use your personal data to provide a seamless travel booking and customer support experience:
- To construct quotes and plan customized itineraries.
- To reserve hotel rooms, buy train/air tickets, or secure local permits.
- To dispatch outstation cabs and luxury coaches with verified drivers.
- To send you transactional notifications, booking confirmations, and itinerary details via WhatsApp or Email.
3. Data Sharing & Security
We do not sell or lease your personal information. We only share details with trusted third parties who directly facilitate your tour (e.g., hotel operators, transport drivers, and permit offices). All information is stored securely on protected databases and accessed only by authorized booking staff.
4. Your Rights
You have the right to ask for a copy of the personal data we hold about you, request updates to any incorrect details, or ask us to delete your records after your trip is completed. To exercise these rights, please contact our privacy desk.
5. Contact Our Privacy Desk
If you have questions about this privacy statement or want to request data deletion, email us at apniyatraaa@gmail.com.