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Cancellation Policy

Find out about cancellation guidelines and slabs at Apni Yatraa.

How to Request a Cancellation

All cancellation requests must be sent to us in writing via email to apniyatraaa@gmail.com or by directly messaging your assigned tour manager on WhatsApp at +91 918683808904 . Verbal cancellations are not accepted.

Tour Package Cancellation Slabs

In the event of a trip cancellation, the following flat-rate retention charges apply depending on the notice window before the travel date:

Notice WindowCancellation ChargeRefund Eligibility
30+ Days before travel10% of Package Cost90% Refund
15 to 29 Days before travel25% of Package Cost75% Refund
7 to 14 Days before travel50% of Package Cost50% Refund
Less than 7 Days before travel100% of Package CostNo Refund (0%)

Cab Rental & Fleet Cancellation

  • Cancellation 48+ Hours prior: Zero cancellation fee. Full token advance will be refunded or credited as an adjusted credit note for future bookings.
  • Cancellation 24 to 48 Hours prior: 50% of token advance is retained, or a flat charge of ₹1,000 (whichever is higher).
  • Cancellation Less than 24 Hours / No-Show: 100% of the token advance is forfeited.

Important Notes

* Specific bookings (such as flight tickets, helicopter passes for Kedarnath, premium heritage hotel reservations during peak season, or luxury trains) are strictly non-refundable and will be charged in full regardless of when the cancellation occurs.